Refund Policy

Damages and Issues

Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can evaluate the issue and make it right. 

Email us at customer@emanicollection.com or contact us here.

Refunds

We accept returns within 21 days of delivery. 

We will notify you once we’ve received the package. You’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Shipping Condition

The item must be in a new condition and with its original package. 

Method of Refund 

We would refund to your original payment method.

 Exchanges 

We do not currently accept exchanges. Customers will need to place a new order and follow the return process procedure. 

 

Questions and Contact Information 

If you have any questions please e-mail at customer@emanicollection.com or contact us through our website here.